Did you know that not all chimney and fireplace service providers are created equal? In fact, we here at Hale’s Chimney and Fireplace 
Solutions pride ourselves on being the top-rated chimney and fireplace service in the Dallas-Fort Worth area. As our customers can attest to, we offer chimney service like no other. We have set a higher standard for the work that we do and it shows in the number of good reviews that we get from our customers and what other home improvement specialists have said about us.
What sets us apart?
Some homeowners might think that there is little difference between fireplace and chimney service providers. However, choosing an inexperienced technician could have some dire consequences. There are a number of reasons we are the best fireplace and chimney service that Dallas-Fort Worth has to offer. Whether it’s our top-notch customer service, our training and experience, or the people that work for us, we here at Hale’s Chimney and Fireplace Solutions have set ourselves apart from other chimney service providers in the region.
Certifications
When you hire someone to service your chimney, you want to make sure that they not only give you professional service, but also have the safety of you and your household as a top priority. Unfortunately, not all chimney technicians have their customer’s best interest in mind. That’s why we here at Hale’s Chimney and Fireplace Solutions believe that it is important that we have our technicians trained and certified by the Chimney Safety Institute of America (CSIA) and the National Fireplace Institute (NFI).
A CSIA certification is beneficial to our chimney technicians because it offers them an opportunity to build on their experience with educational training designed to keep them up-to-date on the latest chimney and venting maintenance technology and techniques. As a part of the certification process, the CSIA also requires chimney technicians to develop a code of ethics, promising to never cut corners on a job and never swindle a customer by giving them services that they don’t need. In turn, this helps our customers by offering them service that is done correctly and honestly. It also means that our technicians keep your safety a top priority.
A NFI certification is also important to us. Like the CSIA, the NFI focuses on training and education as a way to ensure safety in the fireplace and heating industry. Although the NFI takes a holistic approach to its training, it focuses more on the installation and upkeep of appliances (stoves, inserts, gas logs) while CSIA takes a holistic approach focusing on ventilation safety. The combination of these two certifications goes above and beyond what most chimney and fireplaces service providers do, but we believe that it’s important to make sure that we have learned as much as we can about the industry we are in.
This Old House
This Old House is an Emmy Award winning television program that aims to help homeowners deal with construction projects in their home. They are often considered the original home improvement show and have been on the air for nearly 40 years. They are often considered one of the top home improvement shows of all time! That is why we were honored when This Old House asked us to be a guest on their show to demonstrate how to install a gas log fireplace. Since 1993, our reputation as being outstanding in the fireplace and chimney service industry is what allows us the honor to appear on This Old House and we couldn’t be more proud of that.
Our Employees
How are we able to consistently offer the best service to our customers day after day? Well, probably the most important variable is our employees. [https://www.haleschimney.com/about/meet-the-team/] Our employees are the heart of our business and they keep us going through a number of roles. Every one of our employees play their part in helping us be the best chimney service provider that we can be and their hard work has made us the top chimney service provider in the Dallas-Fort Worth area.
If you still don’t believe that we are a step above the rest, just hear what our customers have to say. Or, you can check out what our customers have to say on google reviews. Our customer reviews say a lot about the type of service we offer and you will often hear words like “professional” or “experienced” if you read through them. Whether you are looking to install a new fireplace, schedule an inspection, or need fireplace repairs or maintenance, Hale’s Chimney and Fireplace Solutions is the best service you will find in our service area. If you need your chimney serviced, call Hale’s Chimney and Fireplace Solutions at 972-563-6851 or contact us online with to discuss how we can help you today. We look forward to showing you why we are a step above any other chimney service you will find.